Data Protection Policy May 2018

 

In line with the new data protection law we are reviewing our policies to ensure we are conforming with the requirements.

We retain only the most essential information on our customers to enable us to keep in touch with an annual reminder of when the next service is due. The only other information held is a record of readings and technical data collated at the last service. The only time any information is shared would be with one of our sub-contractors to enable them to carry out work on our behalf. We do not sell or share any details with other persons or companies.

We feel it is part of our personal service to be able to remind our customers when an appliance is due a service or when a gas safety certificate needs renewing.

If you would like to know about the information we hold on you personally, we would be happy to provide a copy on request. We would ask that this is requested in writing.

The information we hold is stored on a commercial accounting package which can only be accessed in the office, it is not stored on any mobile device.

If you would prefer not to hear from us at any time then please do not hesitate to let us know, we will of course amend our records accordingly.

May 2018

 Malvern Worcestershire. BK Heating. boiler service malvern. boiler repair malvern. heating engineer malvern